[vc_row type=”vc_default” full_width=”stretch_row_content_no_spaces” bg_type=”bg_color” bg_override=”full” css=”.vc_custom_1742774993022{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” bg_color_value=”#7d1745″][vc_column css=”.vc_custom_1742774364274{margin: 0px !important;padding: 0px !important;}”][layerslider_vc id=”2″][\/vc_column][\/vc_row][vc_row type=”vc_default” full_width=”stretch_row” css=”.vc_custom_1743037254649{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column css=”.vc_custom_1743038603671{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 50px !important;padding-bottom: 0px !important;padding-left: 50px !important;}”][vc_empty_space height=”50″][vc_custom_heading text=”Merchant Services \u2013 Access & Support” font_container=”tag:h2|text_align:left|color:%237d1745″ google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:500%20bold%20regular%3A500%3Anormal” css_animation=”fadeInLeft”][vc_custom_heading text=”Welcome to Merchant Services for the Church of God in Christ. We look forward to assisting you with establishing merchant accounts, implementing POS systems, enabling online payments and ensuring all necessary compliance standards are upheld. Through consultation we will provide direction and recommendations to meet the direct and indirect electronic payment processing needs of various organizations within the Church.<\/p>\n

The Merchant Services team is here to support the various ministries and auxiliaries by ensuring seamless access to essential financial tools and resources. Our goal is to provide consultation services and assistance to ensure that accounts are properly aligned, transactions are processed smoothly, and financial operations run efficiently.<\/p>\n

We help navigate systems like Clover, Authorize.net, virtual portals, and the use of equipment to manage financial transactions effectively.<\/p>\n

Below, you\u2019ll find a Merchant Services Quick Look Decision Tree to help determine which type of request needs to be submitted: official request form to secure new equipment, gateway and permissions.” font_container=”tag:h4|text_align:left|color:%23000000″ google_fonts=”font_family:Raleway%3A100%2C200%2C300%2Cregular%2C500%2C600%2C700%2C800%2C900|font_style:400%20regular%3A400%3Anormal” css_animation=”none”][vc_separator color=”custom” border_width=”2″ el_width=”60″ accent_color=”#7d1745″][\/vc_column][\/vc_row][vc_row type=”vc_default” bg_type=”bg_color” bg_override=”full” css=”.vc_custom_1743037707567{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” bg_color_value=”#ffffff”][vc_column css=”.vc_custom_1742774364274{margin: 0px !important;padding: 0px !important;}”]

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Merchant Services Quick Look Decision Tree<\/b><\/span>
\n<\/b>Your Consultant Resource for Efficient Merchant Services Requests<\/span><\/i><\/span><\/h3>\n
This decision tree serves as a consultant resource to guide you through the decision-making process when handling Merchant Services requests. It\u2019s designed to help ensure that the right actions are taken and that you\u2019re equipped with the necessary tools and information to make the best choices for your business. From equipment issues to new device requests and banking updates, this quick look will help you move efficiently through the process.<\/span><\/p>\n
Be sure to review all pricing and options carefully before submitting any requests. If you\u2019re unsure at any stage, the Merchant Services Team is available to provide personalized consultation and support.\u00a0<\/span><\/p>\n
Clover Equipment & Pricing Information<\/b><\/h3>\n
Below are the prices for Clover devices and accessories. Understanding these options will help you make informed decisions when requesting new equipment or troubleshooting existing tools.<\/span><\/p>\n
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Clover Flex<\/b> (mobile, handheld device): <\/span>$499<\/b><\/li>\n
Clover Mini<\/b> (compact countertop device): <\/span>$649<\/b><\/li>\n
Clover Station Pro<\/b> (full countertop system): <\/span>$1,699<\/b><\/li>\n
Clover Go Card Reader<\/b> (mobile reader for smartphones\/tablets): <\/span>$49<\/b><\/li>\n
Clover Receipt Printer<\/b> (works with Clover systems): <\/span>$229<\/b><\/li>\n
Clover Cash Drawer<\/b> (for Clover systems): <\/span>$189<\/b><\/li>\n<\/ul>\n
These prices reflect the latest Clover equipment available for your payment processing needs. Review the equipment specifications and choose the one that best fits your business model. If you\u2019re unsure about which option to choose, reach out for a consultation with the Merchant Services Team.<\/span><\/p>\n
Step 1: Do You Currently Have Access or Equipment?<\/b><\/h3>\n
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Yes<\/b> \u2192 Go to Step 2<\/span><\/li>\n
No<\/b> \u2192 Go to Step 3<\/span><\/li>\n<\/ul>\n
Step 2: Are You Having Issues with Your Equipment or Need Changes?<\/b><\/h3>\n
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Yes<\/b> \u2192 Submit a request for replacement, updates, or troubleshooting.<\/span><\/li>\n
No<\/b> \u2192 No request needed.<\/span><\/li>\n<\/ul>\n
Step 3: What Do You Need?<\/b><\/h3>\n
\n
Clover or Authorize.net Access<\/b> \u2192 Submit a Request<\/span><\/li>\n
Virtual Payment Portal Access<\/b> \u2192 Submit a Request<\/span><\/li>\n
New Equipment (Card Reader, Tablet, Receipt Printer)<\/b> \u2192 Submit a Request<\/span><\/li>\n
Updating Banking Details<\/b> \u2192 <\/span>Notify the Treasurer\u2019s Office; LaShonne Patterson at \u00a0 lpatterson@cogic.org\u00a0 for Verification (No Form Needed)<\/b><\/li>\n
Returning Equipment<\/b> \u2192 Submit a Return Request<\/span><\/li>\n<\/ul>\n
Step 4: Do You Need Help Determining What You Need?<\/b><\/h3>\n
\n
Yes<\/b> \u2192 Contact Merchant Services Team for Consultation<\/span><\/li>\n
No<\/b> \u2192 Follow the request process as needed<\/span><\/li>\n<\/ul>\n
Additional Notes:<\/b><\/p>\n
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Banking Updates:<\/b> Ensure that all banking updates are verified internally and <\/span>NOT <\/b>recorded on this form.Please also ensure that you have connected with the Treasurer\u2019s Office as that team manages the request.\u00a0<\/span><\/li>\n
Equipment Returns:<\/b> Equipment returns must be documented and submitted for processing.<\/span><\/li>\n
Uncertainty:<\/b> If unsure about your request, reach out to the Merchant Services Team before submission. <\/span>MerchantServices@COGIC.org<\/b><\/a><\/li>\n<\/ul>\n
Consultant Tips for Efficient Decision Making:<\/b><\/h3>\n
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Before You Request:<\/b> Review the Clover equipment options and pricing above to determine which device best fits your needs. If you need help determining which system or equipment to choose, a consultation with the Merchant Services Team is always recommended.<\/span><\/li>\n
Check Your Current Setup:<\/b> If you already have equipment, verify if it meets your business\u2019s needs or if you need a replacement or upgrade.<\/span><\/li>\n
Banking Updates:<\/b> Remember that banking changes require internal verification, so avoid entering sensitive banking details directly on this form. Notify leadership for validation.<\/span><\/li>\n<\/ul>\n
This decision tree is your key resource to make the right decisions when handling Merchant Services needs. Whether you\u2019re troubleshooting, upgrading, or starting fresh, you can always count on the Merchant Services Team for guidance and support.<\/span>[\/vc_column_text]\n\t\t\t<\/div><\/div><\/div><\/div>
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Step 1: Do You Currently Have Access or Equipment?<\/b><\/h3>\n\nYes<\/b> \u2192 Go to Step 2<\/span><\/li>\n